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Customer support

Raise a ticket. We’ll take it from there.

Tell us what’s wrong with your laptop, network, CCTV, software or website. You’ll get a ticket number to track progress until it’s resolved.

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Raise a support ticket

Track your ticket

Enter the ticket number we gave you and your mobile number.

Need help right now?

For urgent problems, call or WhatsApp us and mention your ticket number.

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What happens next

  1. Ticket received

    You get a ticket number straight away.

  2. We respond

    Urgent tickets within 4 hours, high within 24, normal within 48.

  3. We fix it

    Remotely, on site or at our office.

  4. Resolved

    We confirm the fix and close the ticket.